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On Managing Growth: John Chambers, President of Cisco Systems, the 3rd most valuable company in the world, has this advice for managing growth:

· Make your customers the center of your culture. Tie employee compensation programs directly to customer satisfaction results.

· Empower every employee. It will increase productivity and improve retention.

· Thrive on change.

· Teamwork requires open, two-way communications and trust.

· Build strong partnerships.

· Realize competition is good-it will make you better.

(WSJ 6-1/00)

http://www.garydfoster.com

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