By Lance Witt on Jun 26, 2023
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Culture is one of things that is hard to define but easy to feel. You certainly feel it when you visit a foreign country and you bump up against different customs and ways of doing things, but you also feel it when you enter a business or a church. There is a certain style or personality of an organization that is an expression of culture. I sometimes think of culture as the organization’s “way” of doing what they do. There is a Ritz Carlton “way” of doing customer service. There is a Starbucks “way” of doing business. There is a Crossroads Church “way” of doing ministry.
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