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The Associated Press carried an interesting story about a group of post office customers who succeeded in speeding up some slow-moving service. One man said, “It was like watching grass grow.” There were 26 patrons jammed into two lines. They realized they weren’t getting enough attention, so a 73-year-old man organized the group. In an uncommon show of unity, the 26 shouted together, “We want service!” Two minutes later, another clerk ambled out and without cracking a smile said, “Next?” Well, the 26 knew they were on to something, so they tried it again. You guessed it, one more clerk appeared. An amused customer summed up the situation like this: “I got through that line in 4 minutes. I’ve never seen anything like it!”

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