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Relentless repetition was once enough to drive your message home. Not anymore! Fact-based statements can be proven or disproven objectively. But the "truth" of a values-based statement hinges on agreed-upon values. Modern advertising overflows with values-based statements, e.g. "Big selection," "High quality," "Low prices," "Easy credit." Even though they may be true in the mind of the advertiser, the public has heard them all before. The left hemispheres of our brains detect and prefer fact-based statements. Today we are hype-immune and hunger for statements of fact. To persuade today's hype-resistant customer, you must learn to make fact-based statements in your ads. (Monday Morning Memo 9/26/05, Foster Network)

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