This is a transcript of an actual support call to a computer support number:

Me: Thank you for calling —- my name is —- how may I help you?

customer: My new laptop won’t turn on.

Me: Is it plugged in?

Customer: What?

Me: Did you plug it in? The battery is probably dead.

Customer: It’s a WIRELESS laptop (spoken sarcastically).

Me: Ma’am, that means the form of internet connectivity is wireless. [notalwaysright.com]