Summary: Many people are longing to find someone who will listen to their problems. If you want to be an effective counselor it is a good idea to be student of the art and science of listening. Jesus knew the best ways to minister to people by listening. The Lord
Many people are longing to find someone who will listen to their problems. If you want to be an effective counselor it is a good idea to be student of the art and science of listening. Jesus knew the best ways to minister to people by listening. The Lord was not ready to believe everything He heard because He was a discerning listener. Let us try to discover some of the ways that Jesus practiced effective listening skills to minister to a wide range of people and their problems.
1. Jesus was willing to listen to understand another person’s perspective. The Lord honestly appreciated learning about people’s concerns, values, and spiritual condition. After resurrecting from the dead, Jesus approached two men walking along the road to Emmaus and asked them,
"What are you discussing together as you walk along?" They stood still, their faces downcast. Cleopas asked the Lord, "Are you only a visitor to Jerusalem and do not know the things that have happened there in these days?" "What things?" Jesus asked. (Luke 24:17-20 (quickview) )
The Lord knew how to ask informative questions that allowed Him to find out what was really important to people. If you want to be good listener learn to ask what, why, when, where and how type questions that allow people to explain things from their own level of understanding.
2. Jesus did not listen to people just to find something to criticize. The Lord listened to people with His eyes, ears and his whole mind. Christ took time to show people how important they were to Him by giving them His undivided attention.
The Lord listened to people’s emotions, ideas, and implications. Jesus listened in a way that helped Him identify a person’s need. When Jesus’ mother said to her son, "They have no more wine." Jesus said,
"Dear woman, why do you involve me?" My time has not yet come. His mother said to the servants, "Do whatever he tells you." Jesus said to the servants, "Fill the jars with water… now draw some out and take it to the master of the banquet." They did so and the master of the banquet tasted the water that had been turned into wine. (John 2:3-9 (quickview) )
Jesus listened not only for the words, but for the sense of urgency in the tone of people’s voices.
3. Jesus was willing to put away negative feelings, grudges, hurts or misunderstandings to really hear what people were saying. The Samaritan woman at the well said,
"You are a Jew and I am a Samaritan woman. How can you ask me for a drink?" (For Jews do not associate with Samaritans)
Jesus risked being accused of becoming ceremonially unclean if he used a drinking vessel handled by a Samaritan, since the Jews held that all Samaritans were unclean.
Application: The Lord was willing to overlook even this deeply embedded cultural value for the sake of reconciling one human being to God.
4. Jesus was willing to listen without interrupting. The Lord learned how to listen to His heavenly Father every morning in prayer.