Tiffany shared a story with me at Christmas. The Starbucks she works in at Normal, Illinois last Christmas (2006) witnessed something amazing. A person in the drive thru lane one morning paid for the person behind them. It was a random act of kindness. But the amazing thing was the next person did the same thing. It continued on for two days until it reached about 127 acts of kindness and then the chain of kindness was broken the next evening. It made the newspapers and the President of Starbucks called to talk to the mangement. She said "Someone is writing a book about it!" The key to remember is that one act of kindness birthed more acts of kindness.