Summary: In today’s fast pace, highly technological world, communications come at dizzying speeds and in the most impersonal of ways. In Busines a simple phrase is used to warn folks about over-communication: Be Brief. Be Bright. Be Gone. Thankfully, for the Chris
From our earliest memories of kneeling by the bed and saying, “Now I lay me down to sleep, I pray the Lord my soul to keep. If I should die before I wake, I pray the Lord my soul to take. If I should live another day, I pray the Lord will guide my way,” followed by the customary “God bless” list: Mommy and Daddy, brother and sister, Grandma and Grandpa, Aunt Tillie, Uncle Bob, the dog, the cat, the hamster and the parakeet; to saying Grace at the dinner table and memorizing the Lord’s prayer, the personal and private act of prayer has, hopefully, been a significant part of your life.
What role does prayer play in your life today? How often do you pray? For what do you pray? For how long do you pray? The Old Testament and Gospel lessons today shed some light on the importance of prayer in our daily lives and remind us of the “who, what, when, where why and how” of this poignant and personal dialogue with our Father.
We live in a fast paced, highly mobile and technological world that values any process that makes communication quick, to the point and impersonal. Voice mail. Email. Pagers. Faxes. Answering machines. Text messages where they even abbreviate words. Computerized response systems. Little attention is given to human interaction on the phone anymore! And, as I’ve found out on many occasions, for good reason. Be careful what you wish for!
Here’s an example of what I went through earlier this week. “Thank you for calling XXX department store.” “Please press 1 for the main menu.
Please press 1for English or 2 for Spanish.
Enter your 19-digit account number.
Enter the 3 digit card verification number.
Enter the last four of your SSN.
Please wait while I retrieve your account information.
All our customer service representatives are currently assisting other customers. Please do not hang up. Your call is important to us and will be answered in the order it was received.”
(5 to 10 minutes later (if you’re lucky), a human with a distinct foreign accent introduces himself. “May I have your 19 digit account number, sir?”
“But I just gave that to the computer voice to “expedite the call.”
“Yes sir, but I need to verify it for security purposes.” So I give it to him again.
“And may I have the 3-digit number on the back of your card, sir?”
“But, I gave that to the other voice too!”
“Yes sir, additional security verification is necessary.” “Okay. Okay.”
“And, Lastly sir, may I have the last 4 of the primary card holders SSN?”
“I know. I know. Security, right?” “Yes sir. Thank you.”
“Now, Mr. Brockhouse, is your home address still……………….?”
“Wait a minute. The computer didn’t even ask for that!”
“Yes, sir. Thank you. We are updating your records.”
“Is 555 555 5555 still the correct phone number?” “Yes”
“Great.” “Now, how may I be of assistance to you?”
“Well, to tell you the truth, I’ve been on this phone for so long I forgot!”
“Oh I’m sorry, sir. Let’s go through some of the options and maybe it will help you remember.”
“No thanks. I think I’ll just go online where I don’t have deal with a human. “