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One of the places I drop by on a regular base for a coffee break is our local Tim Hortons. Dave is the manager – and he does a good job of keeping the place in tip top shape. But you know something, I never see his employees cleaning the windows. Instead, he hires an outside firm to clean the windows. Two window cleaners are there every Tuesday cleaning the windows – inside and out. Just as Tim Hortons needs someone else to do their cleaning, so do we.