Have you ever had to call a company about a product, and had to deal with customer service? It can be a nightmare, can’t it?
I have had to call the IRS a few times in the past. You see, ministers are given some benefits in regard to their taxes, but you have to record the income information correctly. I was taught that you, also, need to make certain handwritten notes to clarify certain things. Well, a few years ago, when the electronic filing had just started, there was no way to record those hand-written notes. Because they didn’t have my notes, they made some changes to my tax return, and it made it look like I made more money than I actually did. Because of the changes, they said I owed some taxes instead of getting a refund.
So, I called the IRS, and I talked to one person, who couldn’t help. They transfered me to another, to another, to another. And I was ready to pull out my hair, and I just wished I could speak to somebody who was in charge and who knew what was going on.
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Contributed by Jerry Blaxton on May 2, 2010
(ILL: Customer Service) Have you ever had to call a company about a product, and had to deal with customer service? It can be a nightmare, can’t it? I have had to call the IRS a few times in the past. You see, ministers are given some benefits in regard to their taxes, but you have to record the ...read more
Contributed by Sermoncentral on May 28, 2010
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