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D. Dave Thomas, Founder of Wendy’s Hamburgers, “I got my MBA long before my GED. I even have a photograph of me in my MBA graduation outfit; a snazzy kneelength work apron. I guarantee you that I’m the only founder among America’s big companies whose picture in the corporate annual report shows him wielding a mop and a plastic bucket. That wasn’t a gag; it was a case of leading by example. At Wendy’s, MBA does not mean Master of Business Administration. It means Mop Bucket Attitude. It’s how we define satisfying the customer through cleanliness, quality food, friendly service, and atmosphere.”

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